Returns & Exchanges
At Thread, we want you to love every piece you wear, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Returns are processed swiftly to ensure you can find your perfect fit without any hassle.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing